Not sure if you have lead? Most homeowners we chat with in areas like Hanley, Longton, or Tunstall aren't entirely sure where to look. A quick way to check is to find your internal stop tap—usually under the kitchen sink or in a cellar—and look at the pipe coming out of the ground. Lead pipes are typically a dull grey colour, quite soft, and if you gently scrape the surface with a coin, you will see a shiny, silver-coloured metal underneath. If your pipes look like this, they are likely original and could be leaching small amounts of lead into your supply, or even causing that annoying metallic taste in your morning brew.

Are you tired of the shower turning into a trickle every time someone turns on the kitchen tap? Old lead pipes are often quite narrow and can become restricted over time with limescale and internal corrosion, which is a major cause of low water pressure in older Stoke-on-Trent properties. When we replace those outdated lines with high-performance blue MDPE piping, you will often notice an immediate improvement in flow and pressure throughout the house. It is not just about health; it is about making sure your modern boiler and power shower actually work the way they were designed to.

The biggest worry we hear from people in Stoke is the fear that their garden or expensive block-paved driveway will have to be dug up to lay a new pipe. We have some good news: we rarely have to dig long, messy trenches anymore. Using a technique called trenchless moling, we use a pneumatic tool to create a path underground for the new pipe with minimal disruption. We usually only need two small access holes—one at the boundary and one where the pipe enters your home. It’s faster, cleaner, and often means we can be in and out in a single day, leaving your property looking exactly as it did when we arrived.

When you are dealing with your main water supply, you need to know the job is being done properly and safely. We are proud to be WIAPS-approved (Water Industry Approved Plumbers' Scheme) contractors. This is a big deal because it means we are recognised by the local water board and can self-certify our work. Instead of waiting around for a water company inspector to turn up and sign off the new connection, we can handle the paperwork ourselves. It speeds up the whole process and guarantees that every connection and material we use—including WRAS-approved fittings—meets the highest UK water regulations.